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Returning or exchanging an item:
From the moment of delivery you have 14 days to view your order and try on the items. Within this term you can return the order, or part of it, in its original state by filling out the enclosed return form.

To return your order, or part of it, please use the original packing. If you do not have this packing anymore please use a reasonable alternative. Please put the return form with the items in the box. The refund will take place through the same payment method you used to place the order with.

You will receive an e-mail as soon as we have received the returned items. The shipping risk and costs of the return shipment are for your own. We recommend sending your return back by registered mail.

Pay attention! If you want to return your order, or part of it, you have to make sure the item(s):

  • - Are complete; provided with the original labels and packaging.
  • - Show no traces of use; think about food- and make-up stains, body or cigarette smells. Worn, damaged or washed items are not credited.

If these conditions are not met, we reserve the right to return your returned order and charge the shipping costs to you.

We strive to process the return within 7 business days.

If you wish to exchange an item, please place a new order.

 

Revocation period:

From the moment of delivery you have 14 days to view your order and try on the items. Within this term you can return the order, or part of it, in its original state by filling out enclosed return form.

 

Returning or exchanging discounted items:

Do you want to return or exchange discounted items? No problem! You can return these items by filling out the enclosed return form. 

 

Return shipment costs:

The return shipment is at your own costs and needs to be paid at the post office. The shipping risk is also for your own and we recommend sending your return back by registered mail.